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Terms and conditions and cancellation policy

Terms & Conditions

No refunds are given.

All lessons and any rearrangement of lessons due to inability to attend are subject to availability.

Four week blocks must be used within 4 weeks of the date of the first lesson booked. For example, if book your first lesson on the 1st January you must book and attend your remaining 3 lessons by the 28th January.

Single lessons must be used within 1 week of the initial booking date. For example, if you couldn't attend a lesson booked on the 1st January you must rebook by the 6th January.

When you purchase a two person price plan, if for any reason your partner cannot attend with you then you will not be eligible for the two person discount for that lesson and you will be charged an additional fee, these fees are due on the day at the start of the lesson.

  • If you have booked a block plan you will be charged an additional £2.50
  • If you have booked a single plan you will be charged an additional £4

When you purchase a three person price plan, if for any reason one or more of your partners cannot attend with you then you will not be eligible for the three person discount for that lesson and you will be charged an additional fee, these fees are due on the day at the start of the lesson.

  • If you have booked and only 2 people can attend you will be charged an additional £2.50 per person
  • If you have booked and only 1 person can attend you will be charged an additional £5

You must not be under the influence of drugs or alcohol.

You must not be pregnant.

You are over the age of 18 and have no known medical condition which would stop you exercising.

All jewellery must be removed.

The sport you are doing is potentially dangerous, you must behave in a safe and responsible manner and follow instruction at all times.

If you do not adhere to the terms and conditions we reserve the right to cancel/stop your lesson and no refund will be given.

If you arrive more than 15 minutes after your lesson start time, we reserve the right to cancel your lesson without a refund.

We reserve the right to stop your lesson and/or cancel all future lessons with no refund and refuse any future bookings for any of the following reasons:

  • Violation of any Terms and Conditions
  • Foul or abusive language, intimidation, physical abuse
  • Consistently questioning any of the above Terms and Conditions

We reserve the right to refuse bookings at our discretion.

Cancellation Policy

If you need to cancel your lesson then you must provide the instructor with 24 hours notice. We will then do our best to reschedule your lesson within the time frame allowed based on your price plan, however this is dependent on availability.

If you cancel your lesson with less than 24 hours notice then we will regrettably not be able to reschedule your lesson.

If you do not turn up for your lesson then we will not reschedule your lesson.

Once a lesson has been cancelled there is no guarantee that your original time will be available if you subsequently change your mind and wish to rebook.

If the instructor has to cancel your lesson for any reason we will do our best to provide you with as much notice as possible. We will then contact you to reschedule your lesson within the time frame allowed based on your chosen price plan.